Jodhpur Central Cooperative Bank Ltd. Mobile Banking Privacy Policy
Jodhpur Central Cooperative Bank Ltd., hereinafter referred to as the Bank, is
committed to maintain privacy of the personal information of its
customers/account holders, including information that is of a confidential
nature. The Bank shall not be held liable in any manner for disclosure of
information which may be disclosed by the Bank’s customer himself which he might
be disclosing on various platforms to avail other services.
Information covered by this policy: The Bank endeavours to secure the
information of its valuable customers and uses encryption of high standards for
transmission of online data. It is envisaged that the customer also cooperates
with the Bank to ensure the security of the information. It is strongly
recommended that the customers shall choose their passwords very carefully. The
password must not be predictable and such that no unauthorized access is made by
any third party. In order to make the customer password complex and difficult
for other to guess, we recommend that the customers should use a combination of
alphabets, numbers and special characters like !, @, #, $ etc. The customers
shall not disclose their password(s), PIN, OTP and other confidential
information to anyone. The written record of the password(s), PIN, OTP should
not be recorded as any third party could access it and misuse it. It is made
absolutely clear that the hackers/fraudsters adopt various deceptive methods to
lure and persuade an account holder to disclose personal information and to
obtain OTP, PIN or password disclosure. In case negligence is attributable to
the accountholder to fall a prey to such hackers/fraudsters the Bank shall not
be responsible for any such negligence committed by the account holder himself
and the consequences thereof
Information disclosure: The Bank undertakes not to disclose any
information provided by the Customers to any person, unless such action is
necessary to: -
a) Fulfil legal requirements or undertake compliance of a legal process.
b) Protect and defend rights, interest and property of the Bank.
c) Enforce terms and conditions of the products or services offered by the Bank
and which is mandatory requirement as may be directed by the government.
d) Protect interests of the Bank, in case the Bank has to take any legal action
against defaulting customer.
e) Fulfil authorization given by the customer to the Bank, to exchange, share,
part with all information related to the details and transaction history of the
Customers to banks / financial institutions / credit bureaus / agencies /
participation in any telecommunication or electronic clearing network as may be
required by law, customary practice, credit reporting, statistical analysis and
credit scoring, verification or risk management which is beyond control of the
Bank and shall not hold the bank liable for use or disclosure of this
information for above reasons.
Indemnity: The information, material, advices suggestions, illustrations,
notifications, circulars etc. are collectively stated as "the content" in this
website. If the customer misinterprets, misunderstands said content or
negligently uses unauthorised sources or channels while operating the mobile
banking services the Bank undertakes no responsibility thereof. The Bank makes
no warranty or representation regarding any content provided on an unauthorised/fraudulent
websites and disclaims its liability in respect thereof.
No Liability: No liability of any kind shall be incurred by the Bank even
when online services of the Bank are declined by the Bank in those cases where
the fraud is anticipated in the online operation of a bank account of a customer
as may be sensed and declined by the bank’s Fraud Risk System.
Effective Date: Date of launch of mobile banking application.